Talk to the FlirtifyCam Team

How to reach FlirtifyCam support

Email is the fastest way to reach us: support[at]flirtifycam.net (replace [at] with @). We answer in English, and we try to reply within one business day. Weekends and holidays can take a little longer.

Before writing, it's worth checking help and safety. Camera fixes, coin questions and how reporting works are all covered there, so you may get your answer straight away.

Please write from the email address linked to your FlirtifyCam account if you have one. It lets us find your account quickly and confirms the request really comes from you, which matters for anything involving payments, data or account access. If you never added an email, tell us your nickname and roughly when you last used the site.

What happens after you email us

1. We read itA person on the support team reads every email. Automated filters only sort spam.
2. We check your accountFor payments or reports, we look at the records on our side before replying, so you get a real answer, not a template.
3. We replyUsually within one business day. Complex cases, such as a disputed charge, can take a little longer, and we'll tell you if so.
4. We follow upIf a report leads to action on another account, we won't share details, but we'll confirm it was reviewed.

While you wait, you can keep chatting as normal. If you're new and want a quick overview first, how FlirtifyCam works takes about two minutes to read.

Help in other languages

Our support team works in English. If English isn't your first language, write in whatever way is easiest for you; short sentences and a screenshot usually get the point across, and we'll do our best to reply clearly. The house rules everyone agrees to, in plain English, are in the community guidelines.

Press, partnerships and feedback

Writing about online dating or video chat? Interested in working together? Have an idea that would make calls better? Use the same address, support[at]flirtifycam.net, with "Press", "Partnership" or "Feedback" in the subject line so it reaches the right person quickly.

We especially like hearing about small annoyances, like a button that's hard to reach on a phone or a confusing message. Those are often the easiest things to fix. If you want background on who we are before you write, there's more on why we built FlirtifyCam.

Privacy and data requests

To access, correct or delete your data, email us from the address linked to your account, or use the delete option in settings. Details of what we collect and why are in the privacy policy.

For security, we may ask you to confirm a detail about the account before we export or delete anything. We do this to stop someone else from requesting your data, and we'll only ask for what's needed. Deletion is permanent and removes unused coins, so make sure it's what you want; if you just need a break, you can simply stop using the site and come back whenever you like.